Privacy policy

Privacy Policy

ASIANFOODNZ LIMITED (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

Information We Collect

• Personal details such as your name, email address, phone number, and shipping/billing address when you create an account, place an order, or subscribe to our newsletter.
• Payment details (processed securely through third-party payment providers; we do not store full card information).
• Technical information such as IP address, browser type, and cookies when you browse our site.

How We Use Your Information

• To process and deliver your orders.
• To provide customer support and respond to inquiries.
• To send order confirmations, shipping updates, and account-related notifications.
• To improve our website, services, and product offerings.
• To send marketing emails or promotions (only if you have opted in; you may unsubscribe anytime).

Cookies & Tracking

We use cookies and tracking technologies (such as Google Analytics, Meta Pixel, and Klaviyo) to understand customer behavior, improve site functionality, and personalize marketing. You can manage or disable cookies through your browser settings.

Information Sharing

• We share your information only with trusted third parties necessary to fulfill your order (e.g., payment processors, shipping carriers).
• We do not sell or rent your personal information to third parties.

Data Retention & Security

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

Your Rights

You have the right to access, update, or request deletion of your personal information. To exercise these rights, please contact us at support@asianfoodnz.com.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

ASIANFOODNZ LIMITED
NZBN: 9429053087331
95 Porritt Ave, Chatswood, Auckland, New Zealand
Email: support@asianfoodnz.com